Frequently Asked Questions
Absolutely! We ensure that the product you receive matches exactly what you see on our website. Every item is photographed in natural lighting to reflect its true colors, fabric texture, and detailing. While slight variations in shade may occur due to screen settings or lighting differences, the design, craftsmanship, and quality will be exactly as shown.
Our commitment is to deliver what we promise—so you can shop with complete confidence.
Once your order is confirmed, your sales receipt will be sent to your registered email address. You can also log in to your account on our website, go to "My Orders", and view or download your receipt anytime.
If you made a purchase without creating an account, simply check your email inbox (and spam folder) for the receipt sent at the time of purchase. For further assistance, our customer care team is always happy to help.
We do our best to restock popular items whenever possible. However, restocking depends on fabric availability, seasonal demand, and design continuity. Some pieces—especially limited editions or handcrafted designs—may not return once sold out.
If you have your eye on a specific product, we recommend joining our waitlist or contacting our customer care team. We’ll notify you as soon as it’s back in stock or suggest a similar alternative.